Privacy and Policy
As a digital creator and entrepreneur, I value your trust and am committed to protecting your personal information. This privacy policy explains how I collect, use, and safeguard your data on my website.
I collect information in the following ways:
- Personal information you provide: When you fill out forms (e.g., name, email, message), so I can assess and respond to your business queries in a relevant and timely way.
- Orders & initiatives: If you place an order through my shop or participate in the Ek Rupiya Initiative, I collect necessary information to process and deliver your order properly.
How I Use Your Information:
- To respond to your messages and inquiries.
- To improve the website and your experience.
- To share updates, projects, or relevant information if you opt-in.
Protection of Information
I take reasonable measures to protect your data. However, no online transmission can be guaranteed 100% secure.Third Parties. I do not sell or share your personal information with third parties for marketing purposes.
Cookies & AnalyticsThe website may use cookies or analytics tools to understand user behavior and improve performance.
Consent
By using this website, you consent to this privacy policy.
Return and Refund Policy
Returns
- Returns are accepted only if redistribution is not possible.
- In such cases, the product may be shipped back to us at the recipient's expense.
- No refunds will be issued for returned products under the Ek Rupiya initiative.
Non-Returnable Items
- Products purchased under the Ek Rupiya initiative are non-returnable and non-refundable.
- Items marked as final sale or limited edition are not eligible for return.
- If a recipient feels that a product was not meant for them, they are encouraged to pass it on to someone in need.
- In such cases, the recipient may optionally email a brief confirmation or proof of redistribution as an act of goodwill.
Refunds
- If an order is placed and cancelled before it is processed or shipped, and you contact and inform us on an early basis, a refund will be issued to the original payment method.
- Once the order is received by the user or customer, it cannot be refunded.
- Shipping charges are non-refundable.
- Refund timelines may vary depending on the payment provider.
Shipping Policy
I aim to ensure timely and safe delivery of all orders.
Shipping Coverage
- Orders are currently shipped within Karachi
- Shipments to other provinces may be possible in special cases, subject to approval and additional charges.
- Delivery timelines may vary depending on the location.
Shipping Charges
- Shipping charges are calculated at checkout.
- For Ek Rupiya items a delivery fee starting from PKR 250 applies within Karachi and may increase based on distance or city.
Delivery Timelines
- Estimated delivery time is 3–7 working days, depending on location and availability.
- Delays caused by courier services, weather, or unforeseen circumstances are beyond my control.
Address Accuracy
- Customers are responsible for providing accurate delivery details.
- Incorrect information may result in delays or failed delivery.
Cancellation Policy
Order Cancellation
- Orders can be cancelled within 12 hours of placement, provided they have not been processed or shipped.
- Once an order is shipped, it cannot be cancelled.
Ek Rupiya Initiative
- Orders placed under the Ek Rupiya initiative cannot be cancelled, as items are distributed to ensure fair access for everyone.
Refund on Cancellation
- If an order is cancelled within the allowed time, a refund will be processed to the original payment method.
- Transaction fees, if applicable, may be deducted.